Products

Solutions from Entertech

Be it the products of Entertech or a customized solution that our client requires, ENTERTECH provides the optimum and customized solutions made for any organization. We can offer end-to-end custom software development services. With group of experts ENTERTECH provides green solution that help client environment to utilize it on a maximum scale. Our philosophy is building a long-term business partnership with its clients where interpersonal relationship, reliability, assured quality and target oriented modern technology are the major building blocks.

CRM & Service Management System

Customer Relationship Management (CRM) software, one of the most popular products of Entertech, provides insights into running your business. Entertech provides custom CRM & Service Management software according to your requirement which is a true enterprise-class, cost-effective and issue-tracking system.

Our CRM Application features:

  • BOND – CRM & Service Management System provides Multi channel self service portal via web, app ,IVR etc.
  • Automatically assign tickets based on technician expertise or groups for accurate, timely resolutions and prevent recurrence of incidents.
  • Automate Ticket Workflow Process, Improve IT Help Desk Efficiency
  • Ensure timely resolutions and SLAs with defined escalation paths for better management
  • Log changes from incidents and problems and track them at every step of the cycle
  • Make Informed Decisions on Changes, Minimize Business & IT Risks
Solutions that can be customized for all

entertech

We believe in SimpleCreative & Flexible Solution Standards.

Headquarters:
First Floor, House # 356, Road # 27,
Mohakhali DOHS, Dhaka 1206

Phone: +(880) 1979-222009
Email: info@entertechbd.com

entertech

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