Portfolio

Resource Monitoring Service includes Database monitoring and maintenance with flexible resource models. It also monitors the activity, capacity, CPU load, disk space, memory, the running process and health of hosts and applications, both on premise and in the cloud.

CRM & Customer Management provides a quick and efficient system to track, store, and retrieve virtually every scrap of information you would possibly need to know about your team and customers. Everything from their general information to their demographic details and activities to their personal preferences can be stored in your database for easy retrieval and analysis.

Our Sales Tracking Software can keep and track all the records and details about every aspect of your sales process. With comprehensive visualization and analyzing capability, this system helps to develop a sustainable strategy that keeps Sales KPIs performing.

Link aggregation software combines (aggregate) multiple network connections in parallel in order to increase performance and provides redundancy.

IT ticketing system assigns tickets based on technician expertise or groups for accurate, timely resolutions and prevents recurrence of incidents. Implementing the IT ticketing system will minimize business & IT risks by ensuring timely resolutions, SLAs with defined escalation paths, logging changes from incidents and problems and track them at every step of the cycle.

Helpdesk IVR & Reporting provides Enterprise customer support that can be integrated with Call Center. It includes an automated alarm tool for voice, text, email. By automating Ticket Workflow Process, this service Improves IT Help Desk Efficiency and tracks issue details on a different level.

SMS Gateway service makes your application SMS enabled. Integrating the service in your business will enable your application to send various important messages such as notifications, financial statements, alerts, promotions, discounts, events, reminders and greetings to a targeted audience through text messages.

IVR based sales automation enhances your sale force by automating simple tasks, lowering costs and increasing sales. It enables your business to reach many callers simultaneously as well as route calls with speed and efficiency.

It is a customized solution for Employee Provident Fund information tracking, report generating, balance sharing, bankbook and reconciliation records, loan management and tracking loan installments for any organization.